[New post] [Answer] A recent consumer survey conducted for a car dealership indicates that when buying a car customers are primarily concerned with the salesperson’s ability to explain the car’s features the salesperson’s friendliness and the dealer’s honesty. The dealership should be especially concerned with which determinants of service quality? a. communication courtesy and credibility b. competence courtesy and security c. competence responsiveness and reliability d. communication responsiveness and reliability e. understanding/knowing customer responsiveness and reliability

answertrivia posted: " Answer: a A recent consumer survey conducted for a car dealership indicates that when buying a car customers are primarily concerned with the salesperson's ability to explain the car's features the salesperson's friendliness and the deal" Respond to this post by replying above this line New post on AnswerTrivia.com [Answer] A recent consumer survey conducted for a car dealership indicates that when buying a car customers are primarily concerned with the salesperson's ability to explain the car's features the salesperson's friendliness and the dealer's honesty. The dealership should be especially concerned with which determinants of service quality? a. communication courtesy and credibility b. competence courtesy and security c. competence responsiveness and reliability d. communication responsiveness and reliability e. understanding/knowing customer responsiveness and reliability by answertrivia Answer: a A recent consumer survey conducted for a car dealership indicates that when buying a car customers are primarily concerned with the salesperson's ability to explain the car's features the salesperson's friendliness and the dealer's honesty. The dealership should be especially concerned wit... This free site is ad-supported. Learn more ​ answertrivia | 11th Apr 2021 at 3:37 pm | Categories: Uncategorized | URL: https://wp.me/pcLptW-Jrl Comment    See all comments Unsubscribe to no longer receive posts from AnswerTrivia.com. Change your email settings at Manage Subscriptions. Trouble clicking? Copy and paste this URL into your browser: https://answertrivia.wordpress.com/2021/04/11/answer-a-recent-consumer-survey-conducted-for-a-car-dealership-indicates-that-when-buying-a-car-customers-are-primarily-concerned-with-the-salespersons-ability-to-explain-the-cars-featur/ Thanks for flying with WordPress.com